Legal

Cookie Policy

This Cookie Policy explains what cookies are, which cookies clariveai.com uses, why we use them, and how you can control them. Read alongside our Privacy Policy.

Version:v1.0
Effective:13 June 2026
Company:Clarive AI Ltd

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners about how their site is used.

Cookies may be session cookies (deleted when you close your browser) or persistent cookies (which remain on your device for a set period). They may be set by the website you are visiting (first-party cookies) or by third-party services operating on that site (third-party cookies).

2. Cookies We Use

Cookie NameTypeDurationPurpose
_sessionEssentialSessionMaintains session state while browsing. Deleted when browser closes.
_csrfEssentialSessionSecurity token to protect against cross-site request forgery.
cookie_consentEssential12 monthsStores your cookie consent preference so we do not ask again on repeat visits.
_gaAnalytics (opt-in)24 monthsGoogle Analytics. Understands how visitors interact with the site. Only set with consent.
_gidAnalytics (opt-in)24 hoursGoogle Analytics. Distinguishes between users. Only set with consent.

3. Essential Cookies

Essential cookies are strictly necessary for the website to function. They enable core features such as page navigation, security, and session management. These cookies do not require your consent under PECR and cannot be switched off in our systems.

4. Analytics Cookies

We use Google Analytics to understand how visitors use our website — for example, which pages are viewed most, how long visitors stay, and where they arrive from. This helps us improve the site.

Analytics cookies are only placed on your device if you consent. You may withdraw consent at any time by managing your cookie preferences through your browser settings or by contacting legal@clariveai.com.

5. What We Do Not Use Cookies For

We do not use cookies to:

  • Track patient call data or any data processed through our AI receptionist service
  • Build advertising profiles or sell data to third parties
  • Target you with personalised advertisements

6. How to Control Cookies

6.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to view, block, or delete cookies. Please note that blocking essential cookies may affect how the website functions. For guidance, visit www.allaboutcookies.org.

6.2 Google Analytics Opt-Out

You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

6.3 Contact Us

To request removal of analytics data or ask about our cookie practices, contact legal@clariveai.com.

7. Third-Party Services

We use Google Analytics which may set or process cookies. Google may process data outside the UK. Transfers are safeguarded by Standard Contractual Clauses and the UK International Data Transfer Addendum.

8. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact

  • Email: legal@clariveai.com
  • Company: Clarive AI Ltd, Northern Ireland, NI739625
Clarive AI Ltd — Cookie Policy v1.0 — Effective 13 June 2026